So, I got a call back, and she was able to instantly remove the copilot subscription.
But when I logged back in to msft.com, I downgraded to basic. , and it congratulated me that Copilot is now included, and 60 "AI Credits" are included. Then the AI credits cost money. The info is at : https://support.microsoft.com/en-us/office/understanding-ai-credits-68530f1a-4459-4d02-9818-8233c1f673b8
So, if I use all 60 "AI" credits, does copilot go away in outlook.com, or does it charge me (w./ or w/o confirmation) cash $$ to use copilot? I have to scroll L/R, and I think this automatically selects copilot....
To get the call back, use the browser, not the popup help. You have to login. So, I won't send a link.
Saga continues.... Perhaps "basic" work around works if you install MSFT software on your device. I now get "install" popup nonsense... Sigh... I wonder if there's a way to turn that off... Checking also to see if I can get refund. I'll let you know.
Sigh..