I'm having a similar issue getting my outlook account to work in the Apple IOS mail app. In my case I'm trying to add my outlook.com as a Microsoft Exchange account in the mail app. When I attempt to add the account, it fails with the error: "Exchange Account Unable to verify account information."
Details:
- The account works perfectly in the Outlook iOS app, Outlook Desktop, and Outlook Web, and is identified as a Microsoft Exchange account.
- However, Apple Mail does not redirect to the Microsoft login page during setup, which appears to be causing the failure.
- My iPhone and iPad are on the latest iOS version, and I’ve tested using both Wi-Fi and cellular networks, with no success. I've deleted the account and restarted my iphone (and ipad), and tried Reset Network Settings on my phone, all to no avail.
I suspect this may be an issue with Modern Authentication compatibility or Exchange ActiveSync settings for my account. Is it possible to get a review of my outlook.com account to verify it is fully configured to support setup in third-party mail clients like Apple Mail?
Thank you for your assistance.
Ron