Why I'm not able to login my outlook account in mail app in iPhone

Anonymous
2025-03-01T21:00:58+00:00

Why i am not able to login my outlooks account in mail app.

Outlook | Outlook for mobile | Outlook for iOS | For business

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  1. Anonymous
    2025-03-05T10:50:18+00:00

    I have an issue that may be the same!?

    Using the IOS mail client with two O365 accounts. I have just been prompted to update my password / re-authenticate my accounts.

    If I go to mail settings and re-enter my password it pops a message advising it wants to use Windows.net to Auth.

    1st account…usual experience and it works

    2nd account it pops the window and appears to use the cached values from the previous account, as it flashes up and disappears immediatly and fails to Authenticate.

    I have now lost access to my personal email on my phone!!

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  2. Anonymous
    2025-03-05T13:24:11+00:00

    Same problem here. I have had so many issues with Outlook.

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  3. Anonymous
    2025-03-05T17:43:35+00:00

    This is also happening for mail on MacOS Sequoia 15.3.1 as well as iOS

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  5. Anonymous
    2025-03-06T14:05:05+00:00

    Has there been an update on this issue? Not having the ability to use an iPhone for its primary need is troublesome. Can Microsoft provide and update on this issue?

    Has anyone found another option or thread that provides better information on this issue?

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