How to fix: “cannot get mail: the connection to the server failed”?

Anonymous
2025-07-10T07:06:27+00:00

How to fix: “cannot get mail: the connection to the server failed”?

I tried everything, literally! And still nothing helped! I am having this issue on my Mail app and outlook app and on every browser!!! Please help me!!!!!

Outlook | Outlook for mobile | Outlook for iOS | For business

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  1. Anonymous
    2025-07-10T12:39:34+00:00

    I’m having the same issue. What can I do?

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  2. Anonymous
    2025-07-10T12:09:41+00:00

    Hi Sumit,

    My email is not working either and it is my primary outlook one, which is quite a problem.

    How long should I wait until I try signing in again?

    Thanks,

    Isabella.

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  3. Anonymous
    2025-07-10T11:43:07+00:00

    Is there any update on this? mine still isn't working.

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  4. Anonymous
    2025-07-10T10:37:46+00:00

    Me too - this is crazy its taking so long to fix this

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  5. Anonymous
    2025-07-10T10:20:04+00:00

    I have Apple prodctus - should I be deleting and reinstalling outlook to my mailboxes or is it expected that once the issue is resolved, that our mail will re-load and new mail will load?

    Thank you

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