new outlook not syncing with gmail, no error message

Anonymous
2025-02-07T14:56:59+00:00

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-02-08T18:38:19+00:00

    I'm using newest version of outlook

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  2. Anonymous
    2025-02-08T19:25:50+00:00

    Yes, any place that the account is linked to Outlook, Need to clear the info in the Outlook cloud.

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  3. Anonymous
    2025-02-08T19:33:19+00:00

    This worked for me - Thank you!

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  4. Anonymous
    2025-02-08T20:22:02+00:00

    This worked for me. The trick was deleing from all devices.

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  5. Anonymous
    2025-02-08T20:56:04+00:00

    I too am having the same issue. In my case only 1 of 5 different configured email accounts are affected.

    Microsoft Outlook Version: 1.2025.129.300 (Production)

    Client Version: 20250131002.10

    WebView2 Version: 132.0.2957.140

    Session ID: 34aa3df9-3b81-9c49-9d3f-c81e7727cfb1

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