new outlook not syncing with gmail, no error message

Anonymous
2025-02-07T14:56:59+00:00

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-06-22T22:41:37+00:00

    In Windows, with gmail, there is a "new Outlook" problem sending some emails. Some emails are put in Draft and marked with an error as unable to send. Some email just goes to Draft (no error marking), stays in Draft, and is never sent. Certain emails which I sent, are not put in Draft but are never actually sent. New Outlook seems unreliable to use for gmail, a critical mission. Thankfully I have the Thunderbird app installed as a backup.

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  2. Anonymous
    2025-06-30T23:58:33+00:00

    is there a solution for this apart from everyone replying i have the same issue

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  3. Anonymous
    2025-07-03T07:11:47+00:00

    Same problem.

    I have 3 accounts set up on new Outlook. One Google Workspaces account, one Gmail and one Outlook.com.

    The Google Workspaces and the Outlook.com are working fine. The GMail account has completely stopped syncing. I've deleted the account and re-created it - hasn't made any difference.

    I know the legacy Outlook application had issues, but the new Outlook is really the worst new product I've seen from Microsoft for many years.

    When there is a problem with syncing it should at least provide an error message giving us some idea of where the problem is. I don't believe that Google is just responding to the Outlook cloud saying that there are no new items when there are many sitting there.

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  4. Anonymous
    2025-07-07T20:00:39+00:00

    This worked for me. It's worth noting that "Remove the account from ALL devices" is not a suggestion but a necessity (in my experience, at least).

    Thanks.

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  5. Anonymous
    2025-07-14T12:28:41+00:00

    Similar issue, had this issue from.. when ever the new outlook became a thing funnily the new outlook worked without issues when it was still as optional/in beta, but when it became the normal.. the issues started, I have gmail accounts added to my outlook on w11, I get new email, it shows up instantly on my phone (I use gmail app on my phone so yeah) and on googles own email website, but on outlook? it can take anywhere from 10mins to.. hours until they showup, so currently I have to check my emails from googles own website because of the long delays, tried lots of fixes but.. nothing.

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