new outlook not syncing with gmail, no error message

Anonymous

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

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184 answers

Anonymous

2025-05-20T16:38:13+00:00

Yes All Devices should do the trick!
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Anonymous

2025-05-20T16:40:14+00:00

selecting ALL DEVICES was the trick! Thank you!
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Anonymous

2025-05-29T22:54:59+00:00

microsoft office for mac that we pay for is not working: Version 16.97.2 (25052611)

stopped sending emails on 3/26/25 on the newer version of outlook. the old legacy version seems to work but it is clunky and need to get back to the newer platform

When will this be fixed?
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Anonymous

2025-06-13T18:12:11+00:00

I am having the same issue. Everything was fine until this week and suddenly I can no longer send or receive emails from Outlook. Neither my personal email nor my business email (both Gmail) accounts will work.

I see lots of similar posts with the same problem, but I have yet to see how to fix it.
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Anonymous

2025-06-13T19:18:09+00:00

I am having the same issue.

Microsoft Outlook for Mac: Version 16.98 (25060824)
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