new outlook not syncing with gmail, no error message

Anonymous
2025-02-07T14:56:59+00:00

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-04-28T01:48:09+00:00

    For me, it seems as if the problem fixed itself after a further update

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  2. Anonymous
    2025-04-28T11:03:03+00:00

    Agree - after several months of blaming Google configuration, it would seem that Microsoft patch(s) resolved this (without mentioning it?).

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  3. Anonymous
    2025-04-28T14:59:26+00:00

    That does seem to be what happened.

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  4. Anonymous
    2025-05-06T02:28:16+00:00

    Microsoft Outlook Version: 1.2025.430.200 (Production)

    Client Version: 20250425004.11

    WebView2 Version: 135.0.3179.98

    One Gmail account. Does not sync. Clearly the "best in class" advertising in the app store is false.

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  5. Anonymous
    2025-05-09T14:53:32+00:00

    provide the solution

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