new outlook not syncing with gmail, no error message

Anonymous
2025-02-07T14:56:59+00:00

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-04-22T16:12:22+00:00

    did anyone ever get help with this?

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  2. Anonymous
    2025-04-22T16:21:12+00:00

    Frustrating answer, but I kept up on my updates and it resolved itself after a few weeks.

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  3. Anonymous
    2025-04-22T16:27:45+00:00

    which updates? For outlook?

    Thank you for responding

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  4. Anonymous
    2025-04-22T17:02:42+00:00

    Having same problem - Win 10 New Outlook version 1.2025.129.300 (Production) & version 1.2025.205.100(Production) stopped receiving/sending emails Feb 5. No error messages.

    I finally got tired of waiting for a reply/fix, so I removed the account and added it back in on the three computers that I used Win 10 New Outlook on. Tried setting it up the same way as it was but it wouldn't accept it as an IMAP so I changed to use POP, not ideal but at least it worked again. On my two android phones I use Gmail app to access the same email accounts and had no issues. Since I was still using an old TWCNY.rr email account I have started the process to switch all emails over to using a Gmail account and will not use Win 10 Outlook for email. Good luck everyone!!

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  5. Anonymous
    2025-04-22T17:22:24+00:00

    Nope, just the regular Windows updates. I tried all the usual stuff early on, removing the accounts and adding them back in, but that didn’t help. I even went as far as reinstalling Outlook and setting everything up from scratch, but still no luck.

    At that point, I just gave up and switched back to using my MailBird client. A few weeks later, I randomly checked Outlook again and it had started syncing like normal, and it’s been working fine ever since.

    No clue what actually fixed it or if it was even an update. Wish I had a better answer, but that’s all I’ve got.

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