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My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.
I've checked gmail acct, IMAP is enabled.
I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.
I've uninstalled the new Outlook and set everything up, still didn't work.
This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I can confirm I have the same issue above ^, Microsoft agent are you able to get in touch with me?
I've deleted and signed out of all devices and now I can't get anything to come back correctly to the one email that wasn't working. Emails and calendars aren't syncing back. When I previously tried without removing all devices at least everything came back. I am at a loss and have wasted so much time trying to figure this out. I didn't change any settings, it just stopped working. So frustrating.
I have the same issue. My Gmail account won't sync with New Outlook. I contacted Microsoft help and let them take control of my computer. Never fixed the issue. Was told it's a known issue and to wait it out. That was two to three days ago. Will work for a while and then breaks again. Ridiculous!
My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.
I've checked gmail acct, IMAP is enabled.
I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.
I've uninstalled the new Outlook and set everything up, still didn't work.
This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.
This worked for me.
I carried out the same steps as you did. However, the only thing that made work was, when adding the accounts back again there is a step where is says "Sync directly with google" (Something along those lines, mine is in spanish), I clicked on that and carried out the logging in steps, somehow it started working again.
Hope this helps.
Just deleted the account ON ALL DEVICES and re-added the account. It worked!
MS - This app seems to have more bugs than any other app I use. Especially in Windows.
Emails don't always send "Can't send email right now check back later" WHAT?
How reliable is that? Forget the features and fix the basics!