new outlook not syncing with gmail, no error message

Anonymous
2025-02-07T14:56:59+00:00

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-02-10T23:28:50+00:00

    POTENTIAL SOLUTION: I had deleted and readded my non-functional gmail from Windows Outlook to no avail. Only removed it fr om windows not all devices. This morning had a minor epiphany. Another Gmail account had also gone inactive. I deleted the two offending Gmaill accounts from ALL ACCOUNTS and re-added them. Both are now functioning normally. Peroson Opinion is that in order to fix the problem the info that Outlook stores in the cloud had to be removed.

    I deleted my Gmail account from all Outlook apps (Micrpsoft PC and Iphone APP) and reentered those account again.

    On the Iphone app, its sincronizing for the last 5 hours but i got nothing. and on the PC same thing, nothis is sincronized...

    Any other help?? thanks

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  2. Anonymous
    2025-02-10T23:29:15+00:00

    POTENTIAL SOLUTION: I had deleted and readded my non-functional gmail from Windows Outlook to no avail. Only removed it fr om windows not all devices. This morning had a minor epiphany. Another Gmail account had also gone inactive. I deleted the two offending Gmaill accounts from ALL ACCOUNTS and re-added them. Both are now functioning normally. Peroson Opinion is that in order to fix the problem the info that Outlook stores in the cloud had to be removed.

    I deleted my Gmail account from all Outlook apps (Micrpsoft PC and Iphone APP) and reentered those account again.

    On the Iphone app, its sincronizing for the last 5 hours but i got nothing. and on the PC same thing, nothis is sincronized...

    Any other help?? thanks

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  3. Anonymous
    2025-02-10T23:41:02+00:00

    I took the advice of many people on here and deleted the gmail account from outlook on my pc, but when asked to remove only from this device or from all devices, I chose all devices. Then I added it back to my Outlook client on my PC and now everything is working again. It is taking a while to sync everything again but everything appears to be there. I only use Outlook on my Windows PC, so nothing has changed on my ipad or iphone because I use Gmail's own app on those devices.

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  4. Anonymous
    2025-02-10T23:51:13+00:00

    Can you pin the "Potential Solution" as it seemed to work for most people.

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  5. Anonymous
    2025-02-10T23:57:58+00:00

    I'm sorry. I have no advice for that. I think something bigger is going on with your account.

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