new outlook not syncing with gmail, no error message

Anonymous
2025-02-07T14:56:59+00:00

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-02-10T14:08:05+00:00

    Had same Outlook problem. Multiple Gmail accounts on multiple computers. Happily everything is working now, even though I did not mess with Outlook at all. Since email is critical, and apparently Microsoft can't be relied on, now have both web based Gmail & Thunderbird as backups.

    P.S. On closer inspection, Outlook on some accounts is many emails behind what's being shown in Thunderbird.

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  2. Anonymous
    2025-02-10T15:41:11+00:00

    I looked at many responses and one reply suggested removing the Gmail accounts from all devices. For me that was Windows 11 with new Outlook, Iphone, and IPad. I cycled everything and then added back to Windows 11 with new Outlook and it is working.

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  3. Anonymous
    2025-02-10T15:51:19+00:00

    That worked for me as well.

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  4. Anonymous
    2025-02-10T17:32:55+00:00

    Has there been a fix to this issue I have the same problem that started on Saturday 2/8

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  5. Anonymous
    2025-02-10T18:54:47+00:00

    This worked for me as well. This is the solution. Unfortunately, it did take quite a while to get back in synch (1/2 day?) once adjusted and I lost quite a bit of calendar/ contact data that was entered in the 2-3 days during the outage/ issue. Good luck.

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