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My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.
I've checked gmail acct, IMAP is enabled.
I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.
I've uninstalled the new Outlook and set everything up, still didn't work.
This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Microsoft Outlook Version: 1.2025.430.200 (Production)
Client Version: 20250425004.11
WebView2 Version: 135.0.3179.98
One Gmail account. Does not sync. Clearly the "best in class" advertising in the app store is false.
That does seem to be what happened.
Agree - after several months of blaming Google configuration, it would seem that Microsoft patch(s) resolved this (without mentioning it?).
For me, it seems as if the problem fixed itself after a further update
Nope, just the regular Windows updates. I tried all the usual stuff early on, removing the accounts and adding them back in, but that didn’t help. I even went as far as reinstalling Outlook and setting everything up from scratch, but still no luck.
At that point, I just gave up and switched back to using my MailBird client. A few weeks later, I randomly checked Outlook again and it had started syncing like normal, and it’s been working fine ever since.
No clue what actually fixed it or if it was even an update. Wish I had a better answer, but that’s all I’ve got.