new outlook not syncing with gmail, no error message

Anonymous
2025-02-07T14:56:59+00:00

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

184 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2025-02-08T15:21:26+00:00

    Same issue. Gmail works on old version of Outlook just fine.

    No error message.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-02-08T14:43:09+00:00

    i am running new outlook ver 1.2025.129.300

    client ver 2025131002.10

    webview ver 132.0.2957.140

    same scenario as everyone else in this thread.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-02-08T14:31:15+00:00

    same issue started around the same time. multiple devices all currently not working.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-02-08T14:10:27+00:00

    I have the same problem. Several days now.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2025-02-08T12:48:33+00:00

    I have said right from the beginning when Microsoft tarting forcing users into this new OUTLOOK that there would be issues. I too, haven't received emails from my gmail account and this is causing all kings of havoc on my productivity. Microsoft... if you are going to jam this Outlook down peoples throats, them make sure it's working properly. I have had ZERO issues before you forced this on me and now this new Outlook has cost me time and extra effort on my productivity.. Please get this working ASAP or give us the option to return to our old email setup !!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments