new outlook not syncing with gmail, no error message

Anonymous
2025-02-07T14:56:59+00:00

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-02-10T11:57:51+00:00

    I deleted the gmail account from all devices and then add it again and it worked.

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  2. Anonymous
    2025-02-10T11:56:51+00:00

    Thanks Jerry. It works for me. I deleted the gmail account from all devices and then add it again and it worked.

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  3. Anonymous
    2025-02-10T10:42:10+00:00

    Sorry so what's the answer? I'm using outlook in office 2019. The box in my google account giving access to gmail is and always has been ticked. So what do I do? I don't get an error message, it just says 'sychronising subscribed folders' for my gmail - but it never completes.

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  4. Anonymous
    2025-02-10T05:51:03+00:00

    I have the same problem. Also this kind of problem occured already a few agos ago too. So annoying.

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  5. Anonymous
    2025-02-10T05:11:39+00:00

    4.2313.0

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