new outlook not syncing with gmail, no error message

Anonymous
2025-02-07T14:56:59+00:00

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-02-11T22:48:29+00:00

    Hi Susan. I am not with microsoft. I can only share what worked for me. You need to remove the account that is not working from the outlook client. When it asks if you want to remove from just this device or all devices, you need to select all devices. Once you have completed removing the account, you need to re-add back to the outlook client. Once done it should work and will just take a while to sync back up.

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  2. Anonymous
    2025-02-11T22:44:22+00:00

    You don't need to delete the gamil account from your iphone is you are using the iphone mail app or the gmail app. You just need to delete the account from your outlook client on your windows pc. When it asks if you want to delete from just this device or all devices, you need to select all devices. Once that is done, re-add the gmail account back to the outlook client on the pc and that should work. Will take a little while to sync up.

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  3. Anonymous
    2025-02-11T20:27:20+00:00

    Im having the same issue, outlook wont sync with google. i can get emails thru google

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  4. Anonymous
    2025-02-11T19:48:29+00:00

    Same with me. No emails will load and no emails will send, they go to drafts unsent.

    Microsoft Outlook Version: 1.2025.205.100 (Production)

    Client Version: 20250206076.03

    WebView2 Version: 133.0.3065.59

    Session ID: 2854d8d7-8a35-6342-befc-e09dc1302cca

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  5. Anonymous
    2025-02-11T18:54:17+00:00

    I'm having the same issue since 6 days ago on Febuary 5, 2025 around 3pm. My gmail account will not sync with Outlook on my Macbook, but the gmail account will sync using the Outlook app on my iphone 15.

    I'm on a MacBook Pro, using mac OS Monterey 12.7.6.

    I'm using Outlook Version 16.89.3 (24092813).

    I checked both for updates and there are none.

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