new outlook not syncing with gmail, no error message

Anonymous
2025-02-07T14:56:59+00:00

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-02-13T13:28:11+00:00

    As I have seen no comment on this matter from anyone connected to Microsoft, I am sending again. I cannot send or receive Gmail e-mails anymore from New Outlook. Everything has been tried including deleting and adding the app, etc. also involving Microsoft support with remote access. Curiously it started synchronizing again for a couple of days this week (out of the blue) but now its back to the same problem.

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  2. Anonymous
    2025-02-13T08:54:55+00:00

    This messing around with the new Outlook is incredibly annoying, and it happens too often, MS, aren't you ashamed?

    Microsoft Outlook Version: 1.2025.205.100 (Production)

    Client Version: 20250131002.12

    WebView2 Version: 132.0.2957.140

    Session ID: 5d0c1d21-10ed-f147-9985-5c67612465ce

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  3. Anonymous
    2025-02-13T04:39:15+00:00

    I am also having the same sudden issue. Part way through the day yesterday my Outlook stopped receiving email from my Gmail account. My account:

    Microsoft Outlook Version: 1.2025.205.100 (Production)

    Client Version: 20250131002.12

    WebView2 Version: 132.0.2957.140

    Session ID: d476b45f-4a66-49b8-9e6a-c95da6673fb0

    What else is needed to identify and correct this?

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  4. Anonymous
    2025-02-13T04:38:29+00:00

    When is MicroSoft going to fix this? I now receive most of my emails from gmail account, but still cannot send.

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  5. Anonymous
    2025-02-13T00:06:15+00:00

    I had the same issue, I worked through the problem with MS tech support and ultimately got my gmail to sync again, but only by reverting to Legacy Outlook. That worked for a day or so then stopped syncing again. It's working for the moment, but I don't expect it will continue working properly, especially after I shut down the laptop.

    I'm now searching for a good mail program with the good features of Outlook but without the problems. Any suggestions?

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