new outlook not syncing with gmail, no error message

Anonymous
2025-02-07T14:56:59+00:00

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

184 answers

Sort by: Newest
  1. Anonymous
    2025-02-13T16:13:16+00:00

    I am having the same issue with one of my gmail accounts in Outlook on both New Outlook (version info below) on Windows AND on Outlook for Android. I have multiple gmail accounts, and I am experiencing a no-sync issue (with no error message) on both devices with only one of my gmail accounts. Other gmail accounts are syncing with Outlook on both devices just fine. This is a new issue as of Feb 10 2025.

    My New Outlook (Windows) version info:

    Microsoft Outlook Version: 1.2025.205.100 (Production)

    Client Version: 20250131002.11

    WebView2 Version: 133.0.3065.59

    Session ID: 22de7bff-b4e5-c74a-8492-e8a2f4d131c0

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-02-13T16:03:02+00:00

    I am having the same issue with one of my gmail accounts in Outlook on both New Outlook (version info below) on Windows AND on Outlook for Android. I have multiple gmail accounts, and I am experiencing a no-sync issue (with no error message) on both devices with only one of my gmail accounts. Other gmail accounts are syncing with Outlook on both devices just fine. This is a new issue as of Feb 10 2025.

    My New Outlook (Windows) version info:

    Microsoft Outlook Version: 1.2025.205.100 (Production)

    Client Version: 20250131002.11

    WebView2 Version: 133.0.3065.59

    Session ID: 22de7bff-b4e5-c74a-8492-e8a2f4d131c0

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-02-13T15:57:28+00:00

    I have the same issue since the last Windows 11 update. Please quicly a solution!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-02-13T15:01:36+00:00

    same issue for me, 'all of a sudden' i think after that latest windows 11 update that was installed automagically

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-02-13T14:21:44+00:00

    Same problem on Mac

    Version Version 16.94 (25020927)

    Was this answer helpful?

    0 comments No comments