new outlook not syncing with gmail, no error message

Anonymous
2025-02-07T14:56:59+00:00

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-07-20T10:51:13+00:00

    My Outlook just stopped sending and receiving gmail on 19/07/2025.

    Windows 11 64bit Admin

    Device name IHPLapTop

    Processor AMD Ryzen 7 5700U with Radeon Graphics (1.80 GHz)

    Installed RAM 8.00 GB (7.33 GB usable)

    Device ID 292E562F-52DB-472F-BCAD-6481298B0070

    Product ID 00342-22062-96477-AAOEM

    System type 64-bit operating system, x64-based processor

    Pen and touch No pen or touch input is available for this display

    Microsoft Outlook Version: 1.2025.702.500 (Production)

    Client Version: 20250711010.05

    WebView2 Version: 138.0.3351.95

    Session ID: 39e76f8a-4d86-844f-9140-9db5e57f7be3

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  2. Anonymous
    2025-07-20T01:24:09+00:00

    I'm sometimes also getting very L-O-N-G delays when Sending emails using Windows "new Outlook". In fact, occasionally emails which were supposedly Sent wind up in the Drafts folder and just remain there. However, also in Windows, the Thunderbird App operates reliably ALL the time.

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  3. Anonymous
    2025-07-19T15:54:48+00:00

    I am having the same issue. Is there any solution yet? I'm not looking for a workaround. I would just like the product to actually do what it is intended to do. I can check my Gmail online or on my phone, but I use O365 for a reason.

    Microsoft Outlook Version: 1.2025.702.500 (Production)

    Client Version: 20250711010.05

    WebView2 Version: 138.0.3351.95

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  4. Anonymous
    2025-07-14T12:28:41+00:00

    Similar issue, had this issue from.. when ever the new outlook became a thing funnily the new outlook worked without issues when it was still as optional/in beta, but when it became the normal.. the issues started, I have gmail accounts added to my outlook on w11, I get new email, it shows up instantly on my phone (I use gmail app on my phone so yeah) and on googles own email website, but on outlook? it can take anywhere from 10mins to.. hours until they showup, so currently I have to check my emails from googles own website because of the long delays, tried lots of fixes but.. nothing.

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