new outlook not syncing with gmail, no error message

Anonymous
2025-02-07T14:56:59+00:00

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-06-14T00:09:32+00:00

    Agree - I had the same experience. Microsoft pointed fingers at Google but I made no changes with Google connections, etc. and problem was resolved at some point with an Oulook update. . .

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  2. Anonymous
    2025-06-13T23:02:00+00:00

    Probably more important to fix the problem rather than fix the blame.

    1. Google sync problems are not new. Can crop up with IMAP and POP differences when multiple devices are being used. This especially true when partial emails are abandoned and left as drafts.
    2. The new Outlook (I don’t prefer it) processes mail servers so quickly that it can become out of sync with other clients /devices. My problem seemed to remedy for a fortnight before the problem recurred.

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  3. Anonymous
    2025-06-13T22:24:12+00:00

    (1.) If problem was with Google, why did my gmail stop working only with Microsoft's "new Outlook" but continue working normally with the Windows Thunderbird app and with the Android Mail app?

    (2.) Why did my Windows "new Outlook" resume working again with gmail (after a few weeks) when I made no changes at all to anything?

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  4. Anonymous
    2025-06-13T19:18:09+00:00

    I am having the same issue.

    Microsoft Outlook for Mac: Version 16.98 (25060824)

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  5. Anonymous
    2025-06-13T18:12:11+00:00

    I am having the same issue. Everything was fine until this week and suddenly I can no longer send or receive emails from Outlook. Neither my personal email nor my business email (both Gmail) accounts will work.

    I see lots of similar posts with the same problem, but I have yet to see how to fix it.

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