new outlook not syncing with gmail, no error message

Anonymous
2025-02-07T14:56:59+00:00

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-02-14T16:02:07+00:00

    Same thing here. 6 gmail accounts, and one has stopped receiving emails since Monday Feb 10. The issue persists on outlook mobile as well as desktop. Extremely frustrating

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  2. Anonymous
    2025-02-13T21:24:50+00:00

    Microsoft Outlook Version: 1.2025.205.100 (Production)

    Client Version: 20250131002.13

    WebView2 Version: 133.0.3065.59

    Same problem as all the others and last email was Tuesday 2/11. One email working, not Gmail on Windows 11 machine. The Gmail account is working on my iPhone so clearly a 'new" Outlook issue.

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  3. Anonymous
    2025-02-13T21:23:40+00:00

    Clearly this is a bug. I have 3 windows PCs and they all encountered this same issue of failing to sync with gmail after the most recent update. This should be Microsoft's highest priority right now.

    On a side note, Outlook really is hot garbage even when it's working.

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  4. Anonymous
    2025-02-13T19:32:13+00:00

    I have also that issue with my Gmail account.

    New Outlook version : 1.2025.205.100 (Production)

    Client Version : 20250206076.06

    Webview: 133.0.3065.59

    Thursday February 14

    I follow instruction from post of "James Lawrence3" ...

    Just deleted the account ON ALL DEVICES and re-added the account. It worked!

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  5. Anonymous
    2025-02-13T18:45:50+00:00

    OK, I solved it. Under manage account in new outlook, remove account: "remove account from all devices".

    Then add the gmail account back into new outlook, and select all the device settings it prompts you with. Hours wasted...but back again.

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