new outlook not syncing with gmail, no error message

Anonymous
2025-02-07T14:56:59+00:00

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

184 answers

Sort by: Most helpful
  1. Anonymous
    2025-02-10T21:20:20+00:00

    I too am having the same issue with a client. Hopefully the "Remove account from ALL devices'" trick works because nothing else has.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-02-10T20:08:21+00:00

    I also tried this and found it did not work. But as an added bonus, it erased all the entries from my Outlook calendar.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-02-10T18:54:47+00:00

    This worked for me as well. This is the solution. Unfortunately, it did take quite a while to get back in synch (1/2 day?) once adjusted and I lost quite a bit of calendar/ contact data that was entered in the 2-3 days during the outage/ issue. Good luck.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-02-10T17:32:55+00:00

    Has there been a fix to this issue I have the same problem that started on Saturday 2/8

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-02-10T15:51:19+00:00

    That worked for me as well.

    Was this answer helpful?

    0 comments No comments