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Dear Microsoft Support Team,
I’m having trouble accessing my Hotmail (Outlook.com) account. I’ve already tried logging in from multiple browsers (including incognito mode), different devices, and even reset my password, but the issue persists.
Using Outlook for iOS in business environments for email and scheduling
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Hi, Jedi,
Sorry to hear you're experiencing this issue. I'm happy to assist.
There’s a known Outlook issue affecting many users right now, but Microsoft is aware and working to fix it.
In the meantime, you can check Microsoft’s service status here:
https://portal.office.com/servicestatus/
Thank you for your patience.
Kind regards,
I still can't login to my account - getting the same messages as yesterday even tho your link says everything is up and running :(
Dear Microsoft Support Team,
I’m having trouble accessing my Hotmail (Outlook.com) account. I’ve already tried logging in from multiple browsers (including incognito mode), different devices, and even reset my password, but the issue persists.
Every time I try to sign in, I receive the following error:
Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517
I kindly ask for your assistance in recovering access to my account. Please let me know if any additional steps or verifications are needed.
Thank you in advance,
Fernando Borba
I have a similar problem, but my error message is: This email is part of a reserved domain. Please enter a different email address. I'm the administrator of the account, so I'm clueless what this is.
I'm having the same problem. Please help me!!