Hotmail account login issue : Error 500 : Something went wrong

Anonymous

I keep getting Error 500 : Something went wrong

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Sumit 44,431 Volunteer Moderator

Hi,

A fix is deployed. Check after 15-20 minutes.

Microsoft service health status

User impact: Users may be unable to access their mailbox using any connection methods. More info: Impacted connection methods include, but may not be limited to: - Outlook.com - Outlook Mobile - Outlook desktop client

Current status: Our deployment of the fix is progressing quicker than anticipated and we expect impact to gradually mitigate as it progresses.

We believe the issue will be resolved by our next update time.

Start time: Wednesday, July 9, 2025, at 10:20 PM UTC

Next update by: Thursday, July 10, 2025, at 10:30 AM UTC

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55 additional answers

Anonymous

2025-07-10T11:45:50+00:00

Any luck?

I have an important emial that was sent and I can't access anything.
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Anonymous

2025-07-10T11:44:37+00:00

I cant access my emails I am in the UK it is July 10 time 12.37 I am desperate to get my emails it is absolutely vital. I have done everything to try and fix the new private window method on internet same-error 500. I have new outlook but it does not receive any emails I dont know if it sends any. I am in a huge mess without my email account opening
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Anonymous

2025-07-10T11:43:07+00:00

I am also having this issue.

Has anyone managed to solve this yet?
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Anonymous

2025-07-10T11:28:37+00:00

Same issue here. Started yesterday evening and still the same this morning 05:30 MDT.
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