Hotmail account login issue : Error 500 : Something went wrong

Anonymous
2025-07-10T07:08:28+00:00

I keep getting Error 500 : Something went wrong

Outlook | Web | Outlook.com | Email

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Sumit 44,431 Reputation points Volunteer Moderator
2025-07-10T07:11:11+00:00

Hi,

A fix is deployed. Check after 15-20 minutes.

Microsoft service health status

User impact: Users may be unable to access their mailbox using any connection methods. More info: Impacted connection methods include, but may not be limited to: - Outlook.com - Outlook Mobile - Outlook desktop client

Current status: Our deployment of the fix is progressing quicker than anticipated and we expect impact to gradually mitigate as it progresses.

We believe the issue will be resolved by our next update time.

Start time: Wednesday, July 9, 2025, at 10:20 PM UTC

Next update by: Thursday, July 10, 2025, at 10:30 AM UTC

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  1. Anonymous
    2025-07-10T13:15:09+00:00

    I'm also facing the same issue. Do anyone have idea when it will be fixed?

    https://learn-attachment.microsoft.com/api/attachments/6a68ba3c-8fba-448d-805b-f7d9fefc80c5?platform=QnA&fud_access=hC1SxZhn7m%2FZQJkOIiOVstu10yTQgXS4A%2FDBzZTg8nbaCgIogkrcDydMeI5Y4za2dOqDdWtsG2JNS3E35V60i9TiGHR7STMpJHheeXuDvO8nwjUlqCBHhJ0NDvuYN7OSMdfmcz1djPbjYitkxvN3icga0R3SVmjnQCQO6J%2BbAoWKL88%2BKMl%2BfQGVkuC7fg%2Fx8Nu0QKyWBH3l2UFUPEFj5Ytxids4UbTs1nuQRA9qd21vphdYIIA5OSwGO9cKT1AIyO0o%2BTgzDHSKL3xzpU0D8AoLRRq1rdcHDQqopyHwkIbjA3xhi%2BD%2FgV0lNJIsG6ZL6iO9ESG2OYtkuWPsZ1XA7u65E3aD4D2dteR7CZnk0UkvbRdu6GLPT638lfSt9NLYzcuH4%2FaCPiQ2eGJQR5WnhavVw7QWqLS%2BPThr4aiN3cQ%3D

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  2. Anonymous
    2025-07-10T13:12:21+00:00

    Hi,

    A fix is deployed. Check after 15-20 minutes.

    Microsoft service health status

    User impact: Users may be unable to access their mailbox using any connection methods. More info: Impacted connection methods include, but may not be limited to: - Outlook.com - Outlook Mobile - Outlook desktop client

    Current status: Our deployment of the fix is progressing quicker than anticipated and we expect impact to gradually mitigate as it progresses.

    We believe the issue will be resolved by our next update time.

    Start time: Wednesday, July 9, 2025, at 10:20 PM UTC

    Next update by: Thursday, July 10, 2025, at 10:30 AM UTC

    I can access my other Hotmail emails though but only one is affected.🤔

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  3. Anonymous
    2025-07-10T13:09:44+00:00

    Hi,

    A fix is deployed. Check after 15-20 minutes.

    Microsoft service health status

    User impact: Users may be unable to access their mailbox using any connection methods. More info: Impacted connection methods include, but may not be limited to: - Outlook.com - Outlook Mobile - Outlook desktop client

    Current status: Our deployment of the fix is progressing quicker than anticipated and we expect impact to gradually mitigate as it progresses.

    We believe the issue will be resolved by our next update time.

    Start time: Wednesday, July 9, 2025, at 10:20 PM UTC

    Next update by: Thursday, July 10, 2025, at 10:30 AM UTC

    They should have sent an email message to every email accounts instead of the https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect, before they start messing around.🙄🤦🏿‍♂️

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  4. Anonymous
    2025-07-10T11:53:06+00:00

    No!!! I'm so stressed out.

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