Outlook is constantly refreshing - what can I do?

Anonymous
2025-01-31T16:30:59+00:00

Hi

Outlook on Chrome browser on Mac.

Outlook keeps refreshing the page every time I'm trying to do something - type an email etc. It's just started doing this and I have no idea why?

How is this resolved?

Outlook | Web | Outlook.com | Email

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

61 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2025-02-25T16:21:56+00:00

    Think I discovered something.

    When I log out, and then log in again, the problem disappears.

    I'm not sure, but I suspect that the problem has something to do with the "don't log me out" option.

    Normally if I left the Outlook window for too long, it would require to login again anyway.

    And that's where things has changed lately. Since a couple of weeks Outlook hasn't prompt me to login after long inactivity.

    Instead it starts doing this constant refreshing thing. It's like it's trying to log out, forgeting the "don't log me out" was enabled, so it keeps refreshing on and on.

    But that's just my theory.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-02-25T15:08:23+00:00

    Clearing cache from the last 7 days worked, but I have to do it every morning. Any new solutions?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-02-23T22:51:12+00:00

    Same issue on Version Chrome 133.0.6943.127. The page keeps refreshing whenever I try to write a new mail. Clearing the cache only works for a few hours or a day.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-02-22T17:14:08+00:00

    Is there a way we can get this to MS's attention sooner?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2025-02-20T21:09:32+00:00

    Same issue on Chrome using a Mac, this is just annoying. I deleted the cache and cookies 15 days ago, and now it's working bad again. Several teammates had the same issue in our company. I mean, you have a thread of people complaining about the same, with no definitive solution.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments