Outlook is constantly refreshing - what can I do?

Anonymous
2025-01-31T16:30:59+00:00

Hi

Outlook on Chrome browser on Mac.

Outlook keeps refreshing the page every time I'm trying to do something - type an email etc. It's just started doing this and I have no idea why?

How is this resolved?

Outlook | Web | Outlook.com | Email

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  1. Anonymous
    2025-02-28T23:47:20+00:00

    I've found signing out of Outlook PWA then signing back in fixes it for a little while. Have to do it whenever it starts having this behavior. Huge pain.

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  2. Anonymous
    2025-02-28T23:43:00+00:00

    Worked after restarting Firefox!

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  3. Anonymous
    2025-02-28T23:39:51+00:00

    Got when adding a 22 MB pdf into OneDrive link as Outlook suggested. Clear cache not helping

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  4. Anonymous
    2025-02-28T17:47:26+00:00

    Good afternoon,

    I am an IT Support personnel for an educational organization that utilizes Lenovo ThinkPad Gen 6 laptops running Windows 10 Education version 22H2 as our primary staff devices. Our organization primarily uses Google Chrome as the default web browser and accesses Outlook through the web app.

    For about a month now, we have been experiencing a recurring issue where Outlook unexpectedly refreshes for users. This issue only affects some users and appears to be intermittent. When it occurs, it is typically triggered by attempting to open emails with attachments or by creating a new email.

    We have found that clearing the cache, cookies, and browsing history temporarily resolves the issue, but after an undetermined amount of time, the problem reoccurs. Reports of this issue are not limited to the campus I support—other campuses within our organization, which use the same devices, equipment, and systems, have also reported the exact same issue.

    Below are the troubleshooting steps we have already attempted:

    • Cleared cache, cookies, and browsing history (temporarily resolves the issue)
    • Restarted the device multiple times
    • Used an alternative URL (Outlook.office365.com instead of Outlook.office.com)
    • Updated the Google Chrome Browser
    • Uninstalled and reinstalled the Google Chrome Browser
    • Reset Site Permissions
    • Reset Chrome Settings to Default
    • Ensured the ThinkPad device itself is up to date
    • Re-imaged the ThinkPad device itself
    • Attempted using an alternative browser (Microsoft Edge)

    Any assistance with resolving this ongoing issue would be greatly appreciated. Please let me know if any additional information is needed. Thank you.

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  5. Anonymous
    2025-02-27T17:30:26+00:00

    I'm on a PC, Edge browser, cleared cache, I get this too--started this morning.

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