How can I disable Copilot completely in my Outlook WEB interface?

Anonymous
2025-01-21T11:49:04+00:00

Recently, I've started getting things like "Summary by Copilot" or "Try Draft with Copilot" inside my Outlook WEB interface.

I've searched the help pages and online, but could not find a way to completely disconnect Copilot from my email web interface. I don't want it to even scan my emails.

I feel like I've got AI pushed down my throat lately by everyone, and frankly, I really don't want it.

Thanks

Outlook | Web | Outlook.com | Email

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  1. Anonymous
    2025-01-29T15:17:19+00:00

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  2. Anonymous
    2025-01-29T01:51:29+00:00

    Hi PMK2025,

    I am not an expert in Microsoft 365 subscriptions, but I focus on providing technical support. The solutions I provide are all from Microsoft support articles that are publicly available on the Internet. I am afraid that I can't provide more details about the subscription downgrade.

    If you cannot downgrade your subscription to a version without copilot according to the instructions in the article, please contact online support: steps mentioned in the first reply of this post Remove Copilot - Microsoft Community

    Feel free to contact me if you have any questions, I am here to help you further if needed.

    Best Wishes,

    Stan.L - MSFT | Microsoft Community Support Specialist

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  3. Anonymous
    2025-01-29T01:49:37+00:00

    Hi Boian Soloviov,

    I am not an expert in Microsoft 365 subscriptions, but I focus on providing technical support. The solutions I provide are all from Microsoft support articles that are publicly available on the Internet.

    If you cannot downgrade your subscription to a version without copilot according to the instructions in the article, please contact online support: steps mentioned in the first reply of this post Remove Copilot - Microsoft Community

    Feel free to contact me if you have any questions, I am here to help you further if needed.

    Best Wishes,

    Stan.L - MSFT | Microsoft Community Support Specialist

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    1 person found this answer helpful.
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  4. Anonymous
    2025-01-29T00:59:00+00:00

    I am having the same issues.

    I DO NOT want the Co-pilot banner on the top of every email and I DO NOT want it to offer to sort my email and put text in my email hassling me to try Co-pilot for my drafts.

    I pay you for a service and you are not making it horrible to use pushing your forced AI rubbish down my throat.

    I can not cancel my subscription as there is months to go and I can not downgrade as there is no option as per all other people on here.

    Paying £85 annually for email and storage is rather costly if you are going to hassle me with your unwanted apps and then not allow me to turn them off after to enable them by default.

    If I downgrade, should I ever manage to get the option, I assume you will not refund the difference either or I will need to live with this setup until it renews several months from now?

    Frankly that is an appauling solution.

    Co-Pilot is another Microsoft offering simply driving customers away.

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