How can I disable Copilot completely in my Outlook WEB interface?

Anonymous
2025-01-21T11:49:04+00:00

Recently, I've started getting things like "Summary by Copilot" or "Try Draft with Copilot" inside my Outlook WEB interface.

I've searched the help pages and online, but could not find a way to completely disconnect Copilot from my email web interface. I don't want it to even scan my emails.

I feel like I've got AI pushed down my throat lately by everyone, and frankly, I really don't want it.

Thanks

Outlook | Web | Outlook.com | Email

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  1. Anonymous
    2025-02-03T13:57:22+00:00

    I've finally managed to contact Microsoft's support to ask for a solution - their answer was to send me a link to this forum thread which I've opened :D

    And when I insisted, they kept sending me info on how to disable Crapilot in installed apps...

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  2. Anonymous
    2025-01-31T17:40:08+00:00

    Very interesting article. Thanks, karnaf. It reminded me of when my kids were little and having to opt out of vulgar, inappropriate presentations by sending back a permission slip, which you may or may not even receive. But this is worse because Microsoft doesn't give us an out, and if we want out we have to figure it out for ourselves, as if we are all computer experts.

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  3. Anonymous
    2025-01-31T00:52:41+00:00

    Are you also on an annual subscription.

    Seems if you are annual the change will not happen until your next billing cycle and you are stuck with co-pilot until then.

    I tried four times to speak to billing support and technical support to see if they could just change it now but their agents are not proficient enough in english to even understand the question and even less able to read their own systems - yey I pay for a product to get out-sourced support in the 3rd world - quality.

    So basically I am now downloading my entire onedrive (f**k you for this Microsoft) and once done will CANCEL my entire account and head on over to Google or the like.

    This is a complete bin fire Microsoft - frankly you are over it and not worth it any more

    BYE

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  4. Anonymous
    2025-01-30T22:18:16+00:00

    I downgraded my Office 365 Family subscription to Family Classic, although there was no price difference, however Copilot remains in my Outlook Web interface. So that solution did not work for me. I logged out and logged back in again.

    I am sick of Microsoft, first it was showing me photos of dead relatives in One Drive's For You feature, that you again can't turn off, second it was my girlfriends laptop last October, trashed by the blank screen desktop bug, thanks to a still unfixed update for Windows (I still haven't found a solution, we had to buy a new laptop), third it was copilot being introduced to my Office apps, with no way to turn it off (at least initially), and now my Outlook web interface has been taken over as well, and despite the solution presented by others here (thank you), it didn't work for me.

    Microsoft has become a parody of itself.

    "Microsoft 365 (Office) Copilot" - What type of product is that? (Consumer).

    It's a software suit of Office applications! (Me)

    Why don't they just call it Office? (Consumer)

    They did, but now they want people to subscribe to it thinking it's Flight Simulator with an added co-pilot. (Me)

    Are you joking? (Consumer)

    No. But Microsoft are having a laugh! (me)

    *sigh

    Solution please Microsoft?

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  5. Anonymous
    2025-01-30T21:41:13+00:00

    Downgrading to Family Classic works; I downgraded several accounts in the household this way. Sticking CoPilot in private email accounts is an oversight; you should have prompted CoPilot first on whether this was a viable idea.

    I think CoPilot, and other AI assistants, are useful productivity tools; it's just that users (humans) should have an option to engage/disengage it on demand.

    Please convey the message to the leadership to consider revising this implementation to allow for more user control over "their" accounts. If you had an on/off switch on this feature in the first place, you would not have had any cancellations or customers downgrading to a cheaper product at this point.

    Respectfully.

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