I can't sign in to Outlook.com

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Anonymous

I can't login to my Hotmail account

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Hello Sherif Abo Ukail,

Welcome to the Microsoft Community.

I understand that you are unable to log in to your Hotmail account.

Are you unable to log in to your account in the email application or on Outlook Web?
What error message or abnormal situation do you encounter when you try to log in?
Is the security information in your account available?

I look forward to your response.

Best Regards,

Zachary.W - MSFT | Microsoft Community Support Specialist

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51 additional answers

Don Varnau 19,930 Reputation points Volunteer Moderator

2025-01-31T10:33:39+00:00
Corrine Kirby wrote:

{"SessionId":"5e1c9ccb-ce43-8248-a165-961f3c007f3d","Timestamp":1738283346664,"Error":"INTERACTIONREQUIRED"}

I can not sign into my emails

@ Corrine Kirby

Are you...
1. Using the New Outlook app
2. Using Classic Outlook (like Outlook 365)
3. Are you using Outlook for Business?
4. Accessing this account on the web with a browser?
Don
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Anonymous

2025-01-31T07:45:31+00:00

good day

i cant sign in to my maail account
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Anonymous

2025-01-31T00:33:25+00:00

{"SessionId":"5e1c9ccb-ce43-8248-a165-961f3c007f3d","Timestamp":1738283346664,"Error":"INTERACTIONREQUIRED"}

I can not sign into my emails
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