Outlook Mail won't let me sign in

Reported
Anonymous
2025-03-01T21:09:43+00:00

I just tried to access Outlook and I've been greeted with this message:

Something went wrong and we can't sign you in right now. Please try again later.

The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

I've reset my password, been sent five or six e-mail login codes which have gotten me nowhere - and it wouldn't even send me one to my phone - and I am at the end of my patience. Can someone please advise me what I need to do to fix this? I've been locked out on my iPad and my phone, and trying to refresh on my laptop just gets me that message.

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

81 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Anonymous
    2025-03-02T10:38:07+00:00

    I have the same issue. Been trying since last night to get back in.

    I’ve managed to get into the classic version which is awful. I just want the new outlook

    Won’t let me reset my password so can’t get a code says not available at this time. Then says I’ve tried logging in to many times! What are they going to do to put this right? Do you delete lose everything then maybe you might be able to use the new outlook again. Microsoft put this right please!

    0 comments
  3. Anonymous
    2025-03-02T10:44:21+00:00

    I also have this issue despite news sites reporting it has been sorted. Last night, I was prompted to re-enter my password. Immediately it came back with too many attempts. Tried to verify but it either didn’t send verification codes or said it couldn’t verify me. Not knowing this was a Microsoft problem, I too the advice and this morning setup a new email account. But I can’t verify the new one either. It says they can’t text a verification code to the number I supplied. Tried to ring to sort it out but because I said it was a login issue I was directed to a website which (surprise,surprise) doesn’t verify me. And now when I ring, it recognises my number and just repeats the advice.

    0 comments
  4. Anonymous
    2025-03-02T11:36:28+00:00

    I keep reading that in other countries this issue seemingly is resolved. Not in the U.K. as lots are still not being able to access there new outlook accounts.

    I was going to do what you have done as I thought that would solve the issue.

    Microsoft don’t seem to want to help or acknowledge that there is a problem.

    I’ve tried to ring and it redirects to the website and like you say can’t get into it as it’s asking for verification

    0 comments
  5. Anonymous
    2025-03-02T12:08:10+00:00

    Just tried again, managed to access my new outlook account!

    Hopefully Microsoft have rectified the problem after seeing how many people are still having problems accessing there email accounts!

    0 comments