Outlook Mail won't let me sign in

Reported
Anonymous
2025-03-01T21:09:43+00:00

I just tried to access Outlook and I've been greeted with this message:

Something went wrong and we can't sign you in right now. Please try again later.

The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

I've reset my password, been sent five or six e-mail login codes which have gotten me nowhere - and it wouldn't even send me one to my phone - and I am at the end of my patience. Can someone please advise me what I need to do to fix this? I've been locked out on my iPad and my phone, and trying to refresh on my laptop just gets me that message.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-03-02T01:15:04+00:00

    I have the same exact issue. Called Microsoft to no avail. They said I no longer have access to the "new outlook" since my email is AOL. It has to be a Microsoft application, i.e. hotmail. Have to go back to using the "classic" version. However, draft emails do not forward back to the "classic" version. I spent hours on a draft email this past week and now gone! They said not possible to retrieve from the "new outlook" anymore. Absolutely ridiculous to do this with no warning!

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  2. Anonymous
    2025-03-02T03:10:40+00:00

    Can't get into mine either

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  3. Anonymous
    2025-03-02T05:59:26+00:00

    Sounds more to me like they've bricked the new Outlook and just don't want to admit it! I'm seeing a lot of people on social media saying they can't access Outlook right now either because of this message, and I don't think it has anything to do with what e-mail you use. I don't even see an option to revert back to "classic" Outlook anywhere either, so I'm not sure how they'd even expect us to do that!

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  4. Anonymous
    2025-03-02T07:19:58+00:00

    I have the same problem, and unable to resolve it. Yet, I was able to sign in here to reply. Getting really tired of all this jumping through hoops to get anything done! I get that they are making it more secure, but you'd think a company like Microsoft could get their act together.

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  5. Anonymous
    2025-03-02T10:21:23+00:00

    Did you manage to resolve this in the end? I'm still getting the same problem

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