Outlook Mail won't let me sign in

Reported
Anonymous
2025-03-01T21:09:43+00:00

I just tried to access Outlook and I've been greeted with this message:

Something went wrong and we can't sign you in right now. Please try again later.

The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

I've reset my password, been sent five or six e-mail login codes which have gotten me nowhere - and it wouldn't even send me one to my phone - and I am at the end of my patience. Can someone please advise me what I need to do to fix this? I've been locked out on my iPad and my phone, and trying to refresh on my laptop just gets me that message.

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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81 answers

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  1. Brian Tillman [Outlook MVP 2007-2019] 25,920 Reputation points
    2025-03-02T20:49:19+00:00

    Microsoft had a world-wide service outage on March 1 that lasted about an hour. Even after service was restored, some people experienced login issues. You can always check the status of the Outlook/Microsoft 365 service at https://portal.office.com/servicestatus

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  2. Anonymous
    2025-03-02T16:42:43+00:00

    I did a restore for my computer but it didn't do any good. One day later and I still can't get into Outlook. I'm able to access my email accounts on the provider's website (comcast/xfinity) and on my iPhone but I'd like to be able to use my PC :(

    I haven't bothered reseting my passwords because it's a MICROSOFT issue, not XFINITY. Their recent update is reminiscent of their CROWDSTRIKE crash June 19th 2024.

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  3. Anonymous
    2025-03-02T15:42:15+00:00

    Not fixed yet

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  4. Anonymous
    2025-03-02T13:55:07+00:00

    UK update: I have now spent more than a few hours on this with the same issues as many here, and FINALLY managed to use a code that was sent to my 'recovery' email this morning at 11ish (which, at the time, wouldn't work). So it might worth trying that route if open to you. I hope this helps someone.

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  5. Anonymous
    2025-03-02T12:08:10+00:00

    Just tried again, managed to access my new outlook account!

    Hopefully Microsoft have rectified the problem after seeing how many people are still having problems accessing there email accounts!

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