Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
Can't get into mine either
Outlook Mail won't let me sign in
Reported
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I just tried to access Outlook and I've been greeted with this message:
Something went wrong and we can't sign you in right now. Please try again later.
The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.
I've reset my password, been sent five or six e-mail login codes which have gotten me nowhere - and it wouldn't even send me one to my phone - and I am at the end of my patience. Can someone please advise me what I need to do to fix this? I've been locked out on my iPad and my phone, and trying to refresh on my laptop just gets me that message.
Outlook | Windows | New Outlook for Windows | For business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
81 answers
Sort by: Most helpful
-
Anonymous
2025-03-02T03:10:40+00:00 -
Anonymous
2025-03-02T10:44:21+00:00 I also have this issue despite news sites reporting it has been sorted. Last night, I was prompted to re-enter my password. Immediately it came back with too many attempts. Tried to verify but it either didn’t send verification codes or said it couldn’t verify me. Not knowing this was a Microsoft problem, I too the advice and this morning setup a new email account. But I can’t verify the new one either. It says they can’t text a verification code to the number I supplied. Tried to ring to sort it out but because I said it was a login issue I was directed to a website which (surprise,surprise) doesn’t verify me. And now when I ring, it recognises my number and just repeats the advice.
-
Anonymous
2025-03-02T19:00:26+00:00 I spent over 2 hours with Geek Squad in effort to resolve, they tried everything and finally said to wait on MS to fix it, the issue is on their end and supposedly they (MS) are working to fix it
-
Anonymous
2025-03-02T12:32:21+00:00 I requested support through Microsoft help online. Microsoft called me back.
-
Anonymous
2025-03-02T10:21:23+00:00 Did you manage to resolve this in the end? I'm still getting the same problem