New Outlook doesn't show notifications when I get new emails.

Anonymous
2024-07-08T15:34:52+00:00

New Outlook doesn't show notifications when I get new emails. It stopped working either yesterday or today.

Notifications are turned on in Outlook and Windows.

Focus is off, battery saver is off.

Windows is updated.

Things I have tried:

Restart the computer.

Turn notifications off and on again.

Remove the email account and add it again.

Go back to Windows email (notifications work) and then back to New Outlook (stops working)

( Screenshots of settings in Swedish )

https://ibb.co/tcrNthT

https://ibb.co/XSyFP0Q

https://ibb.co/NSrxCXV

Outlook | Windows | New Outlook for Windows | For business

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Anonymous
2024-07-12T21:43:51+00:00

The only semi-solution I found was to close new Outlook. Then the banner actually shoes up when you get new emails, but without a sound. Make sure to have "Send notifications when Outlook is closed" in notification settings in outlook.

It works with hotmail for me at least, I guess it's better than nothing.

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  2. Anonymous
    2024-07-10T17:14:41+00:00

    I am having the same exact issue, as well. Yesterday Windows offered a suggestion to suppress Outlook (New) notifications, since I hadn't engaged with them, and I believe I accidentally clicked yes or confirm. However, all of my settings are correct both in Windows 11 and the new Outlooks settings.

    Calendar event notifications work just fine. I am able to receive pop-up "toasts" notifications as well as them showing up in the "Notifcations/Action Center" in the bottom right of the Windows 11 task bar. Reactions to email also show a notification. However new emails do not show up. I get the envelope icon on the new Outlook taskbar icon, but no "toast" pop-ups or emails added to the Windows 11 notifications/action center.

    Is this a bug in the program? I have tried repairing and uninstalling and reinstalling the app. Nothing seems to resolve this issue.

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  3. Anonymous
    2024-07-10T20:17:44+00:00

    It's for sure bugged.

    It's not rocket science to set up the notifications for new emails.

    They just don't work for some people.

    I had to uninstall New Outlook and go back to Windows mail.

    Works like a charm until they fix it.

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  4. Anonymous
    2024-07-11T03:35:41+00:00

    I had to uninstall New Outlook and go back to Windows mail. Works like a charm until they fix it.

    Or until they switch new Outlook back on. :( New Outlook is replacing Windows Mail and you'll be switched over for good by the end of the year.

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