Outlook web interface on a Mac: weird Option key behaviour

Anonymous
2024-09-16T19:22:17+00:00

Hi all,

I've suffered a new setback in my ongoing battle with Outlook's web interface.

As of the last week or two only, when I have Outlook open in my browser (Chrome on my Mac) and I press the option key, it seems to initiate some sort of keyboard navigation thing where it shows letters under Home, View, etc. that I can press to navigate those menus via the keyboard.

So my question is: How do I get rid of this behaviour?

I use option + delete and fn + option + delete very often while typing to delete word-by-word, and a couple times an hour now I accidentally tap just the option key which suddenly jumps into this navigation thing and stops my keyboard inputs in the message I'm typing until I hit escape to go back to normal.

This amounts to a not insubstantial hit to my email productivity.

Thanks in advance!

Outlook | MacOS | New Outlook for Mac | For education

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  1. Anonymous
    2024-10-23T08:59:34+00:00

    Yes I can report I have this problem as well, and it's incredibly distracting. When will MS Outlook take action to redress this problem, one that is fundamental to basic Mac usage?

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  2. Anonymous
    2024-11-02T20:52:02+00:00

    Just want to add my name to the list of people who have this super annoying problem. Please provide a fix!

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  3. Anonymous
    2024-11-07T11:49:03+00:00

    One more to the list.

    So frustrating... this exact thing is happening all the time - just because that is how I navigate around any text/emails quickly.

    This is a must fix issue, especially as I bet only 1% of users actually know about or use the Menu shortcuts they've decided to build on the Option key. Such a ridiculous feature to have built and mapped to directly clash with a known way of navigating text.

    Get it fixed.

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  4. Anonymous
    2024-11-07T15:21:22+00:00

    There's no need for an option or preference to disable. This behavior is not acceptable on macOS any time text is being edited. This is an accessibility bug that needs to be fixed.

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  5. Anonymous
    2024-11-11T15:04:12+00:00

    This situation is very inconvenient. In my case, as I frequently write in Portuguese, the “Option” key is essential for adding accents and special characters, like “ç.” It’s frustrating that there’s no way to disable this feature. Where is the user experience consideration?

    Thanks for all, and I look forward to a quick resolution.

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