Outlook web interface on a Mac: weird Option key behaviour

Anonymous
2024-09-16T19:22:17+00:00

Hi all,

I've suffered a new setback in my ongoing battle with Outlook's web interface.

As of the last week or two only, when I have Outlook open in my browser (Chrome on my Mac) and I press the option key, it seems to initiate some sort of keyboard navigation thing where it shows letters under Home, View, etc. that I can press to navigate those menus via the keyboard.

So my question is: How do I get rid of this behaviour?

I use option + delete and fn + option + delete very often while typing to delete word-by-word, and a couple times an hour now I accidentally tap just the option key which suddenly jumps into this navigation thing and stops my keyboard inputs in the message I'm typing until I hit escape to go back to normal.

This amounts to a not insubstantial hit to my email productivity.

Thanks in advance!

Outlook | MacOS | New Outlook for Mac | For education

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  1. Anonymous
    2025-02-04T02:17:42+00:00

    Ok, so this isn't a general solution. For that, Microsoft will need to add an option to disable Option from triggering the menu navigation hints.

    However, if you're desperate and/or you already use Keyboard Maestro, as discussed in the forum, the following macro works well for me. Just adjust the ⌥C and ⌘C commands to whatever Option-based shortcut you've been typing.

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  2. Anonymous
    2025-02-03T19:18:37+00:00

    I just want to pile on to this issue and agree that this behavior has been super irritating for as long as I've been forced to use Outlook. Please add the ability to disable this "feature".

    I tried to find a band-aid solution for this using Keyboard Maestro, but no luck so far. That said, I created this post in their forum to try to get some help, and if I get a usable answer I'll repost it here.

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  3. Anonymous
    2025-02-03T16:07:06+00:00

    Same issue here ! Microsoft can you please solve this BASIC behaviour ? it's incredible the time it takes ! Issue on MAC (option) and same on Windows with CTRL

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  4. Anonymous
    2025-01-28T18:47:28+00:00

    Same behavior here, only started within the past couple months. Infuriating. Please fix ASAP.

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  5. Anonymous
    2025-01-22T07:37:50+00:00

    also annoyed with this. please fix this...

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