Outlook web interface on a Mac: weird Option key behaviour

Anonymous
2024-09-16T19:22:17+00:00

Hi all,

I've suffered a new setback in my ongoing battle with Outlook's web interface.

As of the last week or two only, when I have Outlook open in my browser (Chrome on my Mac) and I press the option key, it seems to initiate some sort of keyboard navigation thing where it shows letters under Home, View, etc. that I can press to navigate those menus via the keyboard.

So my question is: How do I get rid of this behaviour?

I use option + delete and fn + option + delete very often while typing to delete word-by-word, and a couple times an hour now I accidentally tap just the option key which suddenly jumps into this navigation thing and stops my keyboard inputs in the message I'm typing until I hit escape to go back to normal.

This amounts to a not insubstantial hit to my email productivity.

Thanks in advance!

Outlook | MacOS | New Outlook for Mac | For education

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  1. Anonymous
    2024-10-22T17:24:57+00:00

    Raising my hand that this is a huge problem. Excel Live has a different problem with the cursor jumping around... The option key (option+arrow, option+shift+arrow) is sacred for text editing on a Mac - please leave it alone MSFT.

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  2. Anonymous
    2024-10-21T15:10:08+00:00

    That stops this specific behaviour but doesn't really address the problem.

    Opening every email I want to type in a new window is just as inefficient as getting randomly popped out of text input once in a while when I press Option.

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  3. Anonymous
    2024-10-21T14:48:03+00:00

    Try opening the message in a new window and it seems to work fine.. It is a workaround at best especially since there is no keyboard shortcut to open the reply in a new window.

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  4. Anonymous
    2024-10-21T13:32:34+00:00

    Adding myself to the list of people experiencing this issue. As others have said, it's very frustrating when this happens. My focus is completely broken when I'm mid-sentence and have to abruptly shift my hands off the keyboard to click back into the text box, only to hold the Option key .25 seconds too long and cause it to happen again. Please fix this.

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  5. Anonymous
    2024-10-17T06:29:56+00:00

    Oh my god, how could this behaviour even pass the QA??? Has anyone tested it? Whenever you think they can't even break Hotmail more - boom here it is...

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