Outlook web interface on a Mac: weird Option key behaviour

Anonymous
2024-09-16T19:22:17+00:00

Hi all,

I've suffered a new setback in my ongoing battle with Outlook's web interface.

As of the last week or two only, when I have Outlook open in my browser (Chrome on my Mac) and I press the option key, it seems to initiate some sort of keyboard navigation thing where it shows letters under Home, View, etc. that I can press to navigate those menus via the keyboard.

So my question is: How do I get rid of this behaviour?

I use option + delete and fn + option + delete very often while typing to delete word-by-word, and a couple times an hour now I accidentally tap just the option key which suddenly jumps into this navigation thing and stops my keyboard inputs in the message I'm typing until I hit escape to go back to normal.

This amounts to a not insubstantial hit to my email productivity.

Thanks in advance!

Outlook | MacOS | New Outlook for Mac | For education

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  1. Anonymous
    2025-03-31T13:27:55+00:00

    No, it's clear Microsoft doesn't pay attention to the online complaints, and there's no other way to reach them.

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  2. Anonymous
    2025-03-28T18:17:16+00:00

    ugh

    thank you for letting me know - at least i won't waste even more time on it.

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  3. Anonymous
    2025-03-28T17:46:11+00:00

    did you get an answer? i've scrolled through and don't see how to fix it

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  4. Anonymous
    2025-02-04T02:17:42+00:00

    Ok, so this isn't a general solution. For that, Microsoft will need to add an option to disable Option from triggering the menu navigation hints.

    However, if you're desperate and/or you already use Keyboard Maestro, as discussed in the forum, the following macro works well for me. Just adjust the ⌥C and ⌘C commands to whatever Option-based shortcut you've been typing.

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  5. Anonymous
    2025-01-17T11:10:45+00:00

    Not here any press; I can use opt/alt + L/R in short bursts, but a teeny bit too long and the focus will jump.

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