Using Classic Outlook on Windows for personal email, calendar, and contact management
I'm having the same issue and it's so frustrating. None of these worked. This has to be a bug. Please fix it.
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
I started encountering this problem recently. I didn't make any changes that should have prompted this newfound issue. When I click on an unread email (I sort my emails by date, the newest at the top), Outlook will frequently automatically scroll down in my Inbox to older emails (usually to yesterday's or last week's emails). It also happens when I click on an older email after reading a new email. It doesn't do this every time, but I would say it does it more times than not. I searched to see if anyone else had encountered this problem and found a couple of posts. I followed Microsoft's instructions (disabling add-ins, repairing the application, restarting, updating, etc.), and nothing has fixed this issue. This is a super annoying glitch, and I'm tired of constantly scrolling back up in my inbox every time I go through my newer emails.
If it helps or matters, I use Microsoft 365 Apps for Business, Version 2411, Build 16.0.18227.20082. I do not like the new Outlook, so I am using the classic version on my desktop (not web-based). My computer is a Lenovo ThinkPad with Windows 11 Pro, 24H2 version.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I'm having the same issue and it's so frustrating. None of these worked. This has to be a bug. Please fix it.
Testing over the past 4 hours, this workaround has worked for me.
Finally, Microsoft listens to its users.
Reset the Current View
This step seems to have worked for me
I'm desperate for a solution too - I've tried many of the ideas here to no avail. This was not an issue for me until after an update was pushed out last week. This is clearly a microsoft bug
There is no rhyme or reason as to why or when it does this, but it is especially bad today