Dear Asad Shah1,
Thanks for using Microsoft products and posting in the community.
I understand that you received an email from yourself claiming that your account has been hacked, which is usually a common phishing scam or threatening email.
Here are some possible reasons and solutions:
This type of email is usually intended to scare you and make you believe that your account has been hacked. In fact, these emails may not have been hacked at all, but they were sent to you using fake sender addresses that were tampered with during work. This scam is called 'email spoofing', which exploits vulnerabilities in email protocols to make emails appear as if they were sent by yourself.
Sometimes, this email may be the result of data breaches on certain websites or services. The attacker may have obtained your email address and used it to send phishing emails. Although this does not mean that your account has been hacked, you still need to remain vigilant.
You can take the following measures:
- Do not click on links in emails and do not provide any personal information or money. If you click on the link in the email, your account may be at risk of theft.
You can view the email header information (usually in the email options or properties) to see the actual sender address and email path. This can confirm whether the email is indeed from your account.
2.Immediately change your email password and enable two factor authentication to increase the security of your account. If you use the same password to log in to other websites, please ensure that these accounts are also secure. Regardless of which antivirus application is installed, please run a full scan on your computer before changing your password. The antivirus application should also be set to automatically obtain updates and scan the computer regularly.
You can check your account's login activity through this link to ensure that no one has logged into your account abnormally: Check the recent sign-in activity for your Microsoft account - Microsoft Support
You can learn more about account security and take measures to protect your account here: How to help keep your Microsoft account safe and secure - Microsoft Support
- Help Microsoft prevent fraudulent tech support scammers, whether they claim to be from Microsoft or other tech companies. Report technical support fraud through the following link: https://msrc.microsoft.com/report/
At the same time, this threat email can be reported as spam to help your email service provider improve its filtering system. You can right-click on an email and mark it as spam.
If you are unable to report and block this email. You can ignore or delete this email as long as you do not click or provide your information. After taking security measures, your account is safe.
- In addition, for more information on identifying and handling fraudulent emails, please refer to the following link: Phishing and suspicious behavior in Outlook - Microsoft Support
Hope this help you, please feel free to let me know how it goes. If there is any deviation in my understanding, please forgive me and provide me with more details. I am more than happy to continue to help you.
Wishing you all the best!
Best Regards,
Addie - MSFT | Microsoft Community Support Specialist