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In the new Outlook, when a user sends an email, it will go to the Outbox and stay there, but it still gets sent to the end user. I checked the original Outlook to see if it's in the outbox there, and it's not, nor is it anywhere else, it just seems to be the new Outlook. If I delete the email, it comes back within 5 seconds and it's started doing it sporadically for other emails. None of the emails that are doing it share anything in common, some have attachments, some do not, some are sent to multiple people, some are not. I can see no issues in the health centre either so I'm scratching my head a bit on this one.
Things I have done so far:
Opened/closed Outlook
Restarted PC
Ran Windows and Office Updates
Reinstalled Office
Tried a new mail profile
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Try doing this, after a good amount of time messing with it, this worked for me.
There is a pencil and trash bin icon at the top right of the email. Click the pencil to "continue editing"
You will then see the option to send the email, click send and it should send out immediately.
Of note, this worked for me - thank you!!
The specific scenario which got the message stuck:
I do think in reading this that there are other scenarios where message get stuck in the Outbox.
You must be one of the lucky ones.
Since tried to get through on Live Chat to sort it out. Started in the queue as the 16th person at 1649pm, i said the average wait time was 16 minutes. I watched the queue go down till I was next in line. Waited over half and hour and finally gave up waiting at 1730.
I haven’t had any issues for while now. I didn’t do anything it just went away after maybe a month.
Didn't work for me. I've now tried everything in the thread