In new Outlook, emails stay in the outbox even though they've been sent.

Anonymous
2024-06-24T14:54:26+00:00

In the new Outlook, when a user sends an email, it will go to the Outbox and stay there, but it still gets sent to the end user. I checked the original Outlook to see if it's in the outbox there, and it's not, nor is it anywhere else, it just seems to be the new Outlook. If I delete the email, it comes back within 5 seconds and it's started doing it sporadically for other emails. None of the emails that are doing it share anything in common, some have attachments, some do not, some are sent to multiple people, some are not. I can see no issues in the health centre either so I'm scratching my head a bit on this one.

Things I have done so far:

Opened/closed Outlook

Restarted PC

Ran Windows and Office Updates

Reinstalled Office

Tried a new mail profile

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-09-11T21:44:59+00:00

    Guess they don't care to even try and help.

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  2. Anonymous
    2024-08-29T19:19:20+00:00

    Still no fix. Billion dollar company and can't fix what they screwed up. What a joke. Microsoft absolutely sucks!!

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  3. Anonymous
    2024-08-16T21:49:37+00:00

    Any updates? This is annoying. All the money the company makes and net worth and they cant correct what is most likely a coding issue.

    Such a disgrace

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  4. Anonymous
    2024-08-01T20:03:41+00:00

    Same issue as others. The only fix I've found is to close Outlook and restart. That seems to clear the Outbox of this phantom message.

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  5. Anonymous
    2024-07-12T12:28:38+00:00

    On second look, the issue did reappear after I relaunched Outlook. I will be going back to the old Outlook while I wait for Microsoft bug fix.

    Thanks so much for all your communication!

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