How to remove the unverified sender message?

Anonymous
2024-07-01T09:11:57+00:00

Hi,

I keep getting an 'unverified sender' message in Outlook (desktop and web app). I've added the address to 'trusted sender' and I've whitelisted the domain but still keep getting it.

The sender is 'trusted' and a reputable domain.

Is there anything else I can do on my side or is it down to the sender?

Many thanks,

Charlie

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-07-26T09:06:01+00:00

    I think it's also worth pointing out, Microsoft, that while there may be only a few (but growing) number of people adding their voice to this issue on this post, I suspect there are many, many more who have either not thought to try to search for a solution or do not have time or the inclination to add to this or any other post regarding this issue.

    So the number of your customers you are anoying with this draconian method is, I suspect, much larger than perhaps you thinnk.

    This is a daily problem for me, and at least 10 emails (that I actually need to read and know the sender is safe!) come up with the unverified sender flag, with no way of making them safe or accepting them to have access the the full email contents.

    When this type of email is wanted and actually needed this is extremely frustrating. To say the very least.

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  2. Anonymous
    2024-07-26T21:55:04+00:00

    I just noticed the same thing, I received an "unverifed" warning on a business newsletter draft I SENT TO MYSELF using ConvertKit. Was just googling how to fix since I couldn't find any obvious solution. Now I'm wondering is my entire subscriber list going to receive the same warning? They SIGNED UP to receive my newsletter thus I am not UNVERFIEID. Utterly ridiculous.

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  3. Anonymous
    2024-07-27T18:19:41+00:00

    i have the same problem .. its annoying and intrusive. Whatever yall did in this update it also DELETED important email especially my DRAFTS .. i am NOT happy! I subscribed to Microsoft 365 and thats when it started. I UNSUBSCRIBED the same day. Never again even though i need more one drive storage but i will go elsewhere!

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  5. Anonymous
    2024-07-29T21:20:16+00:00

    What is going on? Please explain why Microsoft is blacklisting legitimate emails and giving me no way to control my inbox? I remind you that I am paying for this service.

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