How to remove the unverified sender message?

Anonymous
2024-07-01T09:11:57+00:00

Hi,

I keep getting an 'unverified sender' message in Outlook (desktop and web app). I've added the address to 'trusted sender' and I've whitelisted the domain but still keep getting it.

The sender is 'trusted' and a reputable domain.

Is there anything else I can do on my side or is it down to the sender?

Many thanks,

Charlie

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

82 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-12-19T08:13:35+00:00

    I suspect the IT/programmers dept aren't being dilligent enough with their programs..fix it

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-12-23T14:27:57+00:00

    It's in the Defender Admin console - https://security.microsoft.com/
    I've     just found this because it's freaking out some of our users when standard messages are being flagged as unverified as well.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-12-23T14:39:20+00:00

    no help at al..TERRIBLE I simplhy want to make un verified peop OK thagt ARE OK...

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-12-23T14:52:04+00:00

    Please remove me from this thread. The notifications are more of a bother than the original problem

    Was this answer helpful?

    0 comments
  5. Anonymous
    2025-01-10T17:07:53+00:00

    For those still looking for an answer... We ran into this with our Spiceworks Cloud ticket system emails and us using an internal email address for delivery.

    You will need access to the 365 Security Admin Center: https://security.microsoft.com/tenantAllowBlockList?viewid=SpoofItem

    Add an Internal AND External "allow" for the spoof'd sender address along with the actual sender's DKIM-passing domain. So for us, the entry is: ******@ourdomain.com, on.spiceworks.com

    Note, the email headers will show the DKIM-passing domain. Just look for the domain name just before "dkim=pass (signature was verified)".

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments