Using New Outlook on Windows for personal email, calendar, and contact management
This is happening on an alias we have set up on a shared mailbox. We have a website where we have users fill out a form and that form is emailed to the shared inbox using an alias so we can sort those emails and apply rules. None of that is working because the email is marked as "unverified" and put into the junk box. Can't list it as a safe sender because Outlook won't let you add your alias to the list. Even when you click the safe sender dialog, Outlook does not whitelist it and it still goes to junk. Rules do not work either. I don't need a separate mailbox to manage just for collecting some forms. I understand in this day and age, you need strong security, but users should be allowed to override a setting and accept the risk if they choose to do so.