How to remove the unverified sender message?

Anonymous
2024-07-01T09:11:57+00:00

Hi,

I keep getting an 'unverified sender' message in Outlook (desktop and web app). I've added the address to 'trusted sender' and I've whitelisted the domain but still keep getting it.

The sender is 'trusted' and a reputable domain.

Is there anything else I can do on my side or is it down to the sender?

Many thanks,

Charlie

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-10-03T08:51:30+00:00

    This kind of misses the point ... the issue is we have no control over what email is allowed or not to be visible in our inbox thanks to Microsofts' control over this - there is an option to delete a message or only see some of it on a growing number of messages. Other messages come with an option to trust or not, and that approach works fine - I can decide if an organisation can be trusted or is genuine based on my past history with the compny in question.

    The issue I have is with those that Microsoft have decided are dangerous and only provide me the 'option' to delete ...even when the email is 100% genuine. This is NOT appropriate, and as a small business owner who is 100% reliant on getting all emails from customers and suppliers, I have zero control over whether an organisation has bothered to sort their DMARC responsibilities or not.

    I should be allowed, during this 'changeover' period while DMARC becomes more widely adopted, to decide whether to accept an email or not. I need the information in many emails that are being blocked, and as a result my company is losing out.

    The fact that a huge amount of spam is STILL getting through and genuine emails are being blocked with no way of unblocking them (adding to safe sender etc does squat) suggests that currently this system is less than useful in its' present form.

    But I am sure your reply may be helpful to someone who is looking to add DMARC to their own business.

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  2. Anonymous
    2024-10-04T08:17:32+00:00

    Ostensibly the Unverified Sender notification indicates that the message hasn't passed DMARC ... but emails I've sent to my MS365 account from both my Google and Proton accounts are getting flagged with this well. Surely you aren't suggesting that they, too, do not have DMARC, et al, properly configured?

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  3. Anonymous
    2024-10-09T17:02:54+00:00

    I am getting this on a gmail.com account - it's nuts!

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  4. Anonymous
    2024-10-10T13:48:47+00:00

    I'll second this as well! I never used to have to troubleshoot Microsoft apps we would install them on new computers and then never think about them again.

    Everything they have done to improve and enhance just wrecks the stability of the things we depend on. The 365 suite is the worst thing that has ever happened to Microsoft, and that is in a world where we had Windows 8. We end up fighting apps problems every day now. It's stuff like this that has us strategizing, how to move away from all M$ over the next 10 years. The default for a feature like this should be off.

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  5. Anonymous
    2024-10-16T18:30:03+00:00

    This is INCREDIBLY ANNOYING.
    Microsoft - please turn this off (or give us the ability to turn it off)

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