How to remove the unverified sender message?

Anonymous
2024-07-01T09:11:57+00:00

Hi,

I keep getting an 'unverified sender' message in Outlook (desktop and web app). I've added the address to 'trusted sender' and I've whitelisted the domain but still keep getting it.

The sender is 'trusted' and a reputable domain.

Is there anything else I can do on my side or is it down to the sender?

Many thanks,

Charlie

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-04-07T05:49:29+00:00

    UNHELPFUL TO ME....I have no idea what your instructions are saying. I just need to find the "verify" button

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  2. Anonymous
    2025-02-27T12:14:29+00:00

    This is so insane. Someone from my Microsoft family shared a folder with me. They did it from their Microsoft account on an Edge browser. The notification I got in my outlook had the label "unverified sender". How is this possible? Doesn't MS Outlook see that it's from another microsoft account? It's not from an email address with which the other microsoft account was created, it's from the OneDrive system. It feels like I'm in a lame horror "The call is coming from inside the house".

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  3. Anonymous
    2025-02-10T02:42:51+00:00

    thanks

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  4. Anonymous
    2025-02-10T02:42:16+00:00

    I accepted the Microsoft platform terms of use

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  5. Anonymous
    2025-01-22T01:18:27+00:00

    Rediculously complex

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