How to remove the unverified sender message?

Anonymous
2024-07-01T09:11:57+00:00

Hi,

I keep getting an 'unverified sender' message in Outlook (desktop and web app). I've added the address to 'trusted sender' and I've whitelisted the domain but still keep getting it.

The sender is 'trusted' and a reputable domain.

Is there anything else I can do on my side or is it down to the sender?

Many thanks,

Charlie

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-07-22T15:41:59+00:00

    URL rewrites to force scanning on any device a end user is using to access company data seems to be a surefire way to get this warning from Microsoft, even though its a Microsoft certified email protection API. You may see a link with, for example "https://us-east-2.protection.sophos.com..."When you click it the safe scan happens then your redirected to the original URL.

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  2. Anonymous
    2024-07-22T14:21:15+00:00

    This is a very good point. 3rd-party email protection is often very good and there should be a way for administrators to disable the banner in Outlook in such cases. The current experience is confusing for end users and, given the high warning rate, meaningless noise that users simply click through.

    We are getting this as well, how many of you are using 3rd party API based email filtering solutions with your 365 email? Solutions from Barracuda, Sophos, etc?

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  3. Anonymous
    2024-07-22T07:42:03+00:00

    This warning message is not a feature, it is an annoyance. @Microsoft please let users disable this.

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    40+ people found this answer helpful.
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  4. Anonymous
    2024-07-22T00:54:30+00:00

    Same issue here. This looks like a new thing as I had never seen this before.

    While thankfully I'm not seeing it on too many emails, it's extremely annoying that even when an email address is added on the "safe senders" list, I still get the warning.

    At least fix that!

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    30+ people found this answer helpful.
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  5. Anonymous
    2024-07-19T17:02:12+00:00

    We are getting this as well, how many of you are using 3rd party API based email filtering solutions with your 365 email? Solutions from Barracuda, Sophos, etc?

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    4 people found this answer helpful.
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