How to remove the unverified sender message?

Anonymous
2024-07-01T09:11:57+00:00

Hi,

I keep getting an 'unverified sender' message in Outlook (desktop and web app). I've added the address to 'trusted sender' and I've whitelisted the domain but still keep getting it.

The sender is 'trusted' and a reputable domain.

Is there anything else I can do on my side or is it down to the sender?

Many thanks,

Charlie

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-07-26T21:55:04+00:00

    I just noticed the same thing, I received an "unverifed" warning on a business newsletter draft I SENT TO MYSELF using ConvertKit. Was just googling how to fix since I couldn't find any obvious solution. Now I'm wondering is my entire subscriber list going to receive the same warning? They SIGNED UP to receive my newsletter thus I am not UNVERFIEID. Utterly ridiculous.

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  2. Anonymous
    2024-07-26T09:06:01+00:00

    I think it's also worth pointing out, Microsoft, that while there may be only a few (but growing) number of people adding their voice to this issue on this post, I suspect there are many, many more who have either not thought to try to search for a solution or do not have time or the inclination to add to this or any other post regarding this issue.

    So the number of your customers you are anoying with this draconian method is, I suspect, much larger than perhaps you thinnk.

    This is a daily problem for me, and at least 10 emails (that I actually need to read and know the sender is safe!) come up with the unverified sender flag, with no way of making them safe or accepting them to have access the the full email contents.

    When this type of email is wanted and actually needed this is extremely frustrating. To say the very least.

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  3. Anonymous
    2024-07-26T08:33:34+00:00

    I could not agree more.

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  4. Anonymous
    2024-07-25T22:57:02+00:00

    I wholeheartedly agree with the comments posted on here. I have enough to do in the average day without dealing with whatever "feature" has been introduced by Microsoft with no thought as to how it will impact users. There needs to be a SIMPLE way to verify the sender is a trusted sender, similar to how the user can click on "Not junk" for valid messages in the Junk folder. PLEASE FIX THIS ASAP!

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  5. Anonymous
    2024-07-24T19:23:10+00:00

    Hi,

    Having it arrive in my email as an "unverified" is not the issue. Not being able to "verify" it so that it doesn't happen every time is. As well as not being able to dismiss the warning message without dismissing the entire content.

    • B

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